Last Updated: May 3, 2026

Thank you for shopping at On Stop Shop.

Refund Process

Once we receive your returned item, we will inspect it and notify you that we have received your item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Restocking Fees

• We do not charge any restocking fees.

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Contact Us

If you have any questions regarding your refund, contact our support team:

• On Stop Shop
• Address: 7183 S Hope Ave, Yuma, AZ 85364, United States
• Phone: +1 (928) 328-1122
• Email: help@onstopshop.com
• Hours: Monday – Friday | 9:00 AM – 6:00 PM (MST)