Last Updated: May 3, 2026
Thank you for shopping at On Stop Shop. We want to ensure you are completely satisfied with your purchase.
Returns Window
- You have 7 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Shipping Costs for Returns
- We offer hassle-free and easy returns.
- Return shipping labels are provided free of charge if the item is damaged, defective, or incorrect.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as custom or personalized products. Please get in touch if you have questions or concerns about your specific item.
Contact Us
If you have any questions on how to return your item to us, contact our support team:
Hours: Monday – Friday | 9:00 AM – 6:00 PM (MST)
On Stop Shop
Address: 7183 S Hope Ave, Yuma, AZ 85364, United States
Phone: +1 (928) 328-1122
Email: help@onstopshop.com