Shipping Policy

At On Stop Shop, we strive to provide our customers with a smooth and reliable delivery experience. Please review our shipping policy to understand how your orders are processed and delivered.

1. Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is dispatched, you will receive a confirmation email with a tracking number.

2. Shipping Methods & Partners

We only work with trusted international courier partners to ensure safe and timely delivery:

  • UPS
  • FedEx
  • DHL

Our system automatically selects the best courier partner depending on your location to guarantee fast and secure delivery.

3. Shipping Timeframe

  • Estimated delivery time is 7–10 business days after dispatch.
  • Delivery times may vary slightly depending on your location and customs clearance procedures.
  • You will be able to track your order in real-time through the courier’s tracking system.

4. Shipping Costs

  • We are proud to offer FREE SHIPPING on all orders.
  • No hidden fees or additional charges will be applied at checkout.

5. International Shipping

  • We ship worldwide.
  • Customs duties, taxes, or import fees (if applicable in your country) are the responsibility of the customer.

6. Failed Deliveries & Incorrect Address

  • Please ensure that your shipping address is correct at the time of checkout.
  • In case of incorrect or incomplete address details provided by the customer, additional charges may apply for re-delivery.
  • If the courier is unable to deliver due to customer unavailability, it may cause delays in receiving your order.

7. Tracking Your Order

Once dispatched, you will receive an email with your tracking number and courier details (UPS, FedEx, or DHL).
You can track your shipment directly on the courier’s website for real-time updates.

Contact Us

If you have any questions about our shipping process, feel free to contact us:

On Stop Shop
📍 7183 S Hope Ave, Yuma, AZ 85364, United States
📞 +1 (325) 275-5922
📧 help@onstopshop.com
🕘 Monday – Friday | 9:00 AM – 6:00 PM (PST)

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